Welcome to PulseForm's terms and conditions page. These terms and conditions outline the rules and regulations for the use of PulseForm's website and the purchase of our premium fitness equipment. By accessing this website and placing an order, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website or purchase our products. Our terms and conditions are designed to protect both you as a customer and PulseForm as a business, ensuring a transparent and fair shopping experience for all parties involved.
Understanding Our Terms and Conditions
Our terms and conditions cover all aspects of your relationship with PulseForm, including product purchases, payment processing, shipping and delivery, returns and refunds, warranty coverage, and customer support. We regularly update these terms and conditions to reflect changes in our business practices, legal requirements, and industry standards. The most current version will always be available on this page, and we encourage you to review these terms and conditions periodically to stay informed about your rights and responsibilities as a PulseForm customer.
Product Orders and Terms and Conditions
Order Acceptance: All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason, including pricing errors, product unavailability, or suspected fraudulent activity.
Pricing: All prices are listed in USD and are subject to change without notice. We make every effort to ensure pricing accuracy, but errors may occur. If we discover a pricing error, we will contact you before processing your order.
Payment: We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment is processed securely through our payment gateway partners.
Shipping and Delivery Terms and Conditions
Shipping Times: Estimated delivery times are provided at checkout and begin from the date of order confirmation. Actual delivery times may vary based on your location and shipping method selected.
Shipping Costs: Shipping fees are calculated based on your location, order weight, and selected shipping method. Free shipping promotions may be offered from time to time with specific terms.
International Orders: International customers are responsible for any customs duties, taxes, or fees imposed by their country. Delivery times for international orders may be longer due to customs processing.
Returns, Refunds and Terms and Conditions
Return Policy: We offer a 30-day return policy on most products. Items must be unused, in original packaging, and in resalable condition. Some products may have different return terms due to hygiene or safety reasons.
Refund Processing: Refunds are processed within 5-10 business days after we receive and inspect your returned item. Refunds are issued to the original payment method used for purchase.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method for returns.
Product Warranties and Guarantees
Manufacturer Warranty: Most of our fitness equipment comes with a manufacturer's warranty. Warranty terms vary by product and manufacturer. Please refer to the product description for specific warranty information.
Warranty Claims: To make a warranty claim, contact our customer service team with your order number and description of the issue. We will guide you through the warranty claim process.
Limitation of Liability
PulseForm shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the purchase price of the product in question. This limitation applies to the fullest extent permitted by law.
Privacy and Data Protection
We are committed to protecting your privacy and personal information. Our Privacy Policy, which is incorporated into these terms and conditions, explains how we collect, use, and protect your data. By using our website, you consent to our data practices as described in our Privacy Policy.
Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website after changes are posted constitutes acceptance of the modified terms and conditions. We recommend checking this page regularly for updates.
Contact Information
If you have any questions about these terms and conditions, please contact our customer service team. We are here to help clarify any aspect of our policies and ensure you have a positive experience with PulseForm.
Last Updated: November 2025